Return
Returns & Exchanges are accepted for EP Jewels pieces only received within 30 days of purchase and require a $10 shipping/handling fee on refunds and $5 shipping/handling fee on exchanges.
EP Timeless pieces are handcrafted just for you, therefore, all sales are final.
For any questions please email timeless@epjewels.co before placing your order - our EP Team is happy to help guide you.
Click here to get started with your exchange or return for EP Jewels pieces only :)
For International orders, please email contact@epjewels.co
Returns or exchanges requested past 30 days of delivery will be reviewed by our team & accommodated on a case by case basis. Please email us at contact@epjewels.co with a brief description of your inquiry + your order # so we can best help!
E-Gift Cards are delivered via email & contain instructions on how to redeem/add to your Apple Wallet for quick and easy checkout!
All sales are final for the following pieces:
EP Timeless
all earrings
sale purchases
jewelry boxes
jewelry boxes
custom collection orders
preorder orders
e-gift card purchases
mystery boxes
pop up purchases
By shopping with us, you agree to these terms.