Returns & Exchanges are accepted for EP Jewels pieces only received within 30 days of purchase. 

EP Timeless pieces are handcrafted just for you, therefore, all sales are final.
For any questions please email timeless@epjewels.co before placing your order - our EP Team is happy to help guide you.

Click here to get started with your exchange or return for EP Jewels pieces only :)

For International orders, please email contact@epjewels.co

Returns or exchanges requested past 30 days of delivery will be reviewed by our team & accommodated on a case by case basis. Please email us at contact@epjewels.co with a brief description of your inquiry + your order # so we can best help! 

E-Gift Cards are delivered via email & contain instructions on how to redeem/add to your Apple Wallet for quick and easy checkout!

All sales are final for the following pieces:

EP Timeless

all earrings

sale purchases

custom collection orders

preorder orders

e-gift card purchases

mystery boxes

pop up purchases

By shopping with us, you agree to these terms.