Returns & Exchanges are accepted for EP Jewels pieces only received within 30 days of purchase and require a $10 shipping/handling fee on refunds and $5 shipping/handling fee on exchanges. 

EP Timeless pieces are handcrafted just for you, therefore, all sales are final.
For any questions please email timeless@epjewels.co before placing your order - our EP Team is happy to help guide you.

Click here to get started with your exchange or return for EP Jewels pieces only :)

For International orders, please email contact@epjewels.co

Returns or exchanges requested past 30 days of delivery will be reviewed by our team & accommodated on a case by case basis. Please email us at contact@epjewels.co with a brief description of your inquiry + your order # so we can best help! 

E-Gift Cards are delivered via email & contain instructions on how to redeem/add to your Apple Wallet for quick and easy checkout!

All sales are final for the following pieces:

EP Timeless

all earrings

sale purchases

jewelry boxes

jewelry boxes

custom collection orders

preorder orders

e-gift card purchases

mystery boxes

pop up purchases

By shopping with us, you agree to these terms.