RETURN

At EP JEWELS, we want you to love your pieces & be happy with your purchase! If for any reason there is a question or concern, please email us at contact@epjewels.co so we can best assist you! 

Here’s our easy return & exchange policy :)

Returns & Exchanges are accepted for items received within 7 days of purchase. Returns or exchanges requested past 7 days of delivery will be reviewed by our team & accommodated on a case by case basis. Please email us at contact@epjewels.co with a brief description of your inquiry + your order # so we can best help! 

E-Gift Cards are delivered via email & contain instructions on how to redeem/add to your Apple Wallet for quick and easy checkout!

All sales are final for the following items:

mystery boxes

preorder orders

custom collection orders

pop up purchases

sale purchases

e-gift card purchases

By shopping with us, you agree to these terms. If you have any questions, feel free to reach out!