EP JEWELS TERMS OF SERVICE & PRIVACY POLICY

Last Updated: September 1, 2026

Welcome to EPJEWELS.CO (the “Site”), operated by EP JEWELS LLC, a New York limited liability company (“EP JEWELS,” “we,” “us,” or “our”).

By accessing or using this Site or purchasing from EP JEWELS, you agree to these Terms of Service. Our Privacy Policy below explains how we collect, use, and disclose personal information.

TERMS OF SERVICE

1. USE OF OUR SITE

You may use this Site only for lawful, personal, and noncommercial purposes, including browsing and purchasing EP JEWELS products.

You may not misuse the Site, attempt to gain unauthorized access to our systems, interfere with the Site’s operation, introduce malicious code, use automated tools to improperly access or copy Site content, engage in fraudulent activity, or use the Site in violation of applicable law.

We reserve the right to restrict or terminate access to the Site where reasonably necessary to protect EP JEWELS, our customers, or our services.

2. INTELLECTUAL PROPERTY

All content on the Site, including EP JEWELS trademarks, logos, product names, designs, photographs, graphics, text, videos, product descriptions, and other creative materials, is owned by or licensed to EP JEWELS and is protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, publish, commercially exploit, or create derivative works from our content without our prior written permission.

Third-party trademarks appearing on the Site remain the property of their respective owners.

3. PRODUCTS & ORDERS

We make reasonable efforts to accurately display product descriptions, images, colors, materials, dimensions, and pricing. However, colors and appearance may vary depending on your device, screen, lighting, and the nature of the materials used.

We reserve the right to correct errors, update product information, change prices, limit quantities, discontinue products, or cancel or refuse an order where reasonably necessary, including in cases of suspected fraud, pricing errors, inventory errors, or unauthorized resale.

Your order is subject to acceptance and product availability.

4. PRICING & PAYMENT

Prices are displayed in the currency indicated on the Site and may change without notice.

Applicable taxes, shipping costs, duties, or other charges will be shown where appropriate during checkout.

By submitting payment information, you represent that you are authorized to use the payment method provided.

5. SHIPPING, RETURNS & REFUNDS

Our current shipping, return, exchange, warranty, and refund policies are available through the applicable pages on EPJEWELS.CO and are incorporated into these Terms.

Please review those policies before purchasing.

Certain products may be designated final sale, including products specifically identified as final sale at the time of purchase..

6. CUSTOM & PERSONALIZED PRODUCTS

Custom, personalized, made-to-order, or otherwise specially produced items may have different cancellation, return, or exchange restrictions.

Any applicable restrictions will be disclosed on the product page or during the ordering process.

7. THIRD-PARTY SERVICES

Our Site may use or link to third-party services, including payment, ecommerce, shipping, marketing, social-media, and other technology providers.

We are not responsible for the independent practices, content, or services of third-party websites or platforms. Your use of third-party services may also be subject to their own terms and privacy policies.

8. DISCLAIMER

To the fullest extent permitted by applicable law, the Site and its content are provided on an “as available” basis.

We do not guarantee that the Site will always be uninterrupted, error-free, or completely secure.

Nothing in these Terms limits any warranty, remedy, or consumer right that cannot legally be limited or waived.

9. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, EP JEWELS and its affiliates, officers, employees, and representatives will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or products purchased through it.

Nothing in these Terms excludes liability that cannot legally be excluded.

10. INDEMNIFICATION

To the extent permitted by law, you agree to indemnify and hold EP JEWELS harmless from claims, damages, liabilities, and reasonable expenses arising from your unlawful use of the Site, violation of these Terms, or infringement of another person’s rights.

11. GOVERNING LAW

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles, except where applicable consumer law requires otherwise.

Nothing in these Terms limits rights you may have under mandatory consumer-protection laws applicable to you.

12. CHANGES TO THESE TERMS

We may update these Terms from time to time to reflect changes to our business, services, or legal requirements.

The “Last Updated” date above indicates the most recent revision.

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EP JEWELS PRIVACY POLICY

EP JEWELS respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit EPJEWELS.CO, make a purchase, contact us, or otherwise interact with our services.

1. INFORMATION WE COLLECT

Depending on how you interact with us, we may collect:

Name, email address, telephone number, billing address, and shipping address

Order, purchase, return, and transaction information

Account information

Payment-related information processed in connection with your purchase

Customer-service communications and other information you voluntarily provide

IP address, browser, device, and website-usage information

Cookie and similar technology information

Email and SMS marketing preferences and engagement

Advertising and marketing interaction information

Payment information may be processed directly by our payment providers. EP JEWELS does not necessarily receive or store your complete payment-card information.

2. HOW WE USE YOUR INFORMATION

We may use personal information to:

Process payments and fulfill orders

Ship products and process returns or exchanges

Communicate with you about orders

Provide customer support

Operate and improve our Site

Maintain customer accounts

Detect and prevent fraud and security threats

Personalize your shopping experience

Send marketing communications where permitted

Measure marketing and website performance

Provide and measure advertising

Maintain business and transaction records

Comply with legal, tax, regulatory, and other obligations

3. HOW WE DISCLOSE INFORMATION

We may disclose information to service providers and business partners that help us operate EP JEWELS, including ecommerce platforms, payment processors, fulfillment and shipping providers, customer-service providers, analytics providers, technology providers, and marketing and advertising partners.

We may also disclose information where required by law, to protect our rights or customers, in connection with a merger, acquisition, financing, sale, or other business transaction, or at your direction or with your consent.

4. SALE OR SHARING OF PERSONAL INFORMATION

EP JEWELS does not sell personal information for monetary consideration.

We may use advertising, analytics, and marketing technologies that disclose certain identifiers, device information, or online activity to advertising or marketing partners.

Under certain U.S. state privacy laws, some of these activities may legally be considered a “sale,” “sharing,” or use for targeted advertising, even though EP JEWELS does not sell customer information for money.

Where applicable law gives you the right to opt out of these activities, you may exercise that right through the privacy controls available on our Site or by contacting us.

5. COOKIES & TRACKING TECHNOLOGIES

We and our service providers may use cookies, pixels, tags, and similar technologies to:

Operate the Site and shopping cart

Remember preferences

Understand Site usage

Measure performance

Prevent fraud

Personalize content

Support marketing and advertising

Where required by applicable law, you may control certain non-essential cookies and advertising technologies through the privacy controls provided on our Site.

We will honor legally required browser-based opt-out preference signals where applicable.

6. EMAIL & SMS MARKETING

If you sign up for marketing communications, we may send promotional emails or text messages.

You may unsubscribe from marketing emails through the unsubscribe link contained in our emails.

You may opt out of marketing text messages at any time by replying STOP to a marketing message. For assistance, reply HELP or contact us.

Message frequency varies. Message and data rates may apply.

Consent to receive marketing messages is not a condition of purchase.

We may continue sending non-marketing communications when necessary to service your orders or account.

7. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including processing transactions, maintaining required business records, complying with legal obligations, preventing fraud, resolving disputes, and enforcing agreements.

8. DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information.

As a New York business, EP JEWELS maintains safeguards intended to comply with applicable New York data-security requirements, including the New York SHIELD Act, where applicable.

However, no electronic transmission or storage system can be guaranteed to be completely secure.

9. YOUR PRIVACY RIGHTS

Depending on where you live, applicable law may give you certain rights concerning your personal information, which may include the right to:

Access certain personal information

Correct inaccurate personal information

Request deletion of certain personal information

Obtain a copy of certain information

Opt out of certain sales, sharing, or targeted advertising

Withdraw consent where applicable

Appeal certain privacy-request decisions where required by law

These rights are subject to applicable exceptions and limitations.

We may take reasonable steps to verify your identity before processing certain requests.

To exercise an applicable privacy right, use the privacy controls available on our Site or contact us at mailto:contact@epjewels.co.

10. CALIFORNIA RESIDENTS

If the California Consumer Privacy Act, as amended (“CCPA”), applies to EP JEWELS and your personal information, California residents may have additional rights, including rights to know, access, correct, or delete certain personal information and to opt out of qualifying sale or sharing.

EP JEWELS will not unlawfully discriminate against you for exercising applicable privacy rights.

California consumers may also use a legally recognized opt-out preference signal, such as Global Privacy Control, where required by applicable law.

11. NEW YORK

EP JEWELS LLC is based in New York.

Our privacy practices and representations are intended to accurately describe how we collect, use, and disclose personal information and to comply with applicable New York consumer-protection and data-security requirements.

12. INTERNATIONAL CUSTOMERS

If you access our services outside the United States, your information may be transferred to or processed in the United States or other countries in which our service providers operate.

Where applicable, residents of the European Economic Area, United Kingdom, and other jurisdictions may have additional rights concerning access, correction, deletion, portability, restriction, objection, or withdrawal of consent.

Where required by law, we process personal information based on an appropriate legal basis, which may include consent, contractual necessity, compliance with legal obligations, or legitimate interests.

13. CHILDREN’S PRIVACY

Our Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes to our practices, technology, services, or legal requirements.

The “Last Updated” date at the top of this page reflects the most recent revision.

15. CONTACT US

For questions about these Terms, our privacy practices, or a privacy request, contact:

EP JEWELS LLC

P.O. Box 1011

Seaford, NY 11783

United States

Email: contact@epjewels.co

 

MOBILE TERMS OF SERVICE

EP JEWELS LLC

Last Updated: September 1, 2026

The EP JEWELS mobile messaging service (the “Service”) is operated by EP JEWELS LLC (“EP JEWELS,” “we,” “us,” or “our”). By enrolling in or using the Service, you agree to these Mobile Terms. We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to EP Jewels, LLC’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of EP Jewels, LLC through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with EP Jewels. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18777307636 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other EP Jewels, LLC mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18777307636 or email contact@epjewels.co.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your privacy. For information about how we collect, use, and disclose personal information, please review our Privacy Policy.